NHS England & NHS Improvement - South East and Public Health England

* NHS England South East has members of their primary care team with responsibility for the pharmacy contracts in Dorset, Hampshire, Isle of Wight, Hampshire & Portsmouth. The Wessex Pharmacy Team is a part of the restructured new NHS England & NHS Improvement - South East Region. * Public Health England is an executive agency, sponsored by the Department of Health and exists to protect and improve the nation's health & wellbeing and reduce health inequalities.


The home page for Wessex community pharmacy information is located on the NHS England & NHS Improvement South East website. These pages provide all information and forms required for community pharmacies operating within Wessex.

  • Wessex Pharmacy team information - contains local contact details and information including:
    • procedure if a patient would like to make a complaint
    • other useful addresses and contact details:
      • EPS Smartcards
      • Primary Care Support England (PCSE)
      • NHS Business Service Authority
      • Collection of waste medicines (updated in May 2020, see updated details below for full details)
  • Controlled Drugs team (CDAO - Controlled Drugs Accountable Officer)
  • Changes of Hours and Market Entry (Control of Entry)
  • Pharmacy Resources
  • Patient Safety & Safeguarding
Clinical Waste Management - Anenta Ltd
Change of Hours
Bank Holiday Opening
Wessex Pharmacy Signposting Information
Control of Entry
Primary Care Support England (PCSE) Services

Other Communications - NHS England & NHS Improvement

COVID-19 Community Pharmacy SOP v3 2020.08.pdf
Evidence of harm from illicit or fake benzodiazepines 2020.07.pdf
eRD letter 2020.06 (NHSE&I).pdf
Community Pharmacy process for Telephone MURs - version Final 2020.06.pdf
NHS Health at Home - Social media posts and assets.pdf
NHS Health at Home - Website copy.pdf
NHS Health at Home - Newsletter copy.pdf
COVID-19 dealing with patient returned medicines (England) - Checklists v1 2020.05.pdf
COVID-19 guidance on dealing with patient returned medicines (England) - 2020.05.pdf
COVID-19 HEE COVID-19 Data tool - Student Guidance 2020.04.pdf
Pandemic Delivery Service Overview 2020.04.pdf
NHSE&I Gas Cylinder Security Letter.pdf
Pharmacy Advice - Long version (courtesy of Metropolitan Police).pdf
Police Advice Check Sheet for Pharmacy 2020.04.pdf
Essential Service - Guidance - Home delivery of medicines and appliances service during the COVID-19 outbreak.pdf
Advanced Service - Service Specification - Home delivery of medicines and appliances service during the COVID-19 outbreak.pdf
Preparedness letter 4 - Primary Care - Community Pharmacy (14th April 2020).pdf
NHS Volunteer Responders information for Primary Care Professionals 2020.03.pdf
Preparedness letter 3 - Primary Care - Community Pharmacy (31st March 2020).pdf
NHS England Closure Notice.pdf
Alert information regarding impact of potential illegal drugs shortage.pdf
NHS Facilities Single Panel Pull Up Banner 2020.03.pdf
NHS Facilities Poster Print Friendly A4 2020.03.pdf
NHS Facilities Poster A4 2020.03.pdf
Preparedness letter 2 - Primary Care - Community Pharmacy (19th March 2020).pdf
Preparedness letter 1 - Primary Care - Community Pharmacy (9th March 2020).pdf
WIMS update - suspended until later in the year.pdf
NHS Pharmacy and Medicines Bulletin - Special edition.pdf
HLP Health Champion Wessex Flyer & Enrolment form 2020.pdf
CEM CMO Alert - Wuhan novel coronavirus 2020 001.pdf
WIMS PharmOutcomes entry.pdf
NHS England - South (Wessex) - Ref 746.pdf
NHS England - South (Wessex) - Ref 746.pdf
MDS Review slide deck - NHS England & NHS Improvement (South East & South West) 2019.11 v2.pdf
MDS Discussion document - NHS England & NHS Improvement (South East & South West) 2019.12 v1.pdf
Dry January Poster 1.pdf
PSNC News Alert - Dry January.pdf
PSNC News Alert - SSP04 issued for Haloperidol.pdf
NHS England & NHS Improvement - South East - Ref 734.pdf
MSN-2019-017 Midazolam 50mg in 10ml.pdf
Wessex GP's and LPC Pharmacies Medication Unavailable - Alternative Request Form v2 2019.10.pdf
Wessex GP's and LPC Pharmacies Flu letter 2019.10.pdf
NHS CPCS - Advanced service specification 2019.10.pdf
NHS CPCS - Patient flow diagrams.pdf
NHS England - South (Wessex) - Ref 689.pdf
Invitation to WIMS event.pdf
NHS England - South (Wessex) - Ref 672.pdf
NHS England - South (Wessex) - Ref 654.pdf
PhiF Funded Community Pharmacist Courses - Bath.pdf
PHiF supporting evidence for funding - update2.docx
Funded Diploma in Clinical Pharmacy for community pharmacists.pdf
NHS England - South (Wessex) - CPAF Process 2019-20.pdf
NHS England - South (Wessex) - Ref 618.pdf
CPAF Process 2019-20.pdf
Top Tips - Diabetes and Ramadan - 2019 - FINAL.pdf
NHS England - South (Wessex) - Ref 609.pdf
NHS England - South (Wessex) - Ref 607.pdf
PHE quick guide to a healthy mouth in children.pdf
NHS England information & advice on delivery of Children's Oral Health campaign.pdf
Children's Oral Health Campaign 2019 - Monitoring Sheet.pdf
Primary Care Networks 2019.05.pdf
NHS England - South (Wessex) - Ref 606.pdf
PSNC News Alert - Mandatory children's oral health campaign.pdf
NHS England - South (Wessex) - Ref 602.pdf
NHS England - South (Wessex) - Ref 601.pdf
NHS England - South (Wessex) - Ref 600.pdf
NHS England - South (Wessex) - Ref 594.pdf
NHS England - South (Wessex) - Ref 590.pdf
Forged Prescriptions Guidance, NHS England - South (Wessex) 2019.04.pdf
Withdrawal Agreement Update - Keith Willett letter 29th March 2019.pdf
EU Settlement Scheme - Secretary of State to Chief Executives v2.pdf
Workforce letter - 3rd April 2019.pdf
NHS England - South (Wessex) - Ref 595.pdf
NHS England - South (Wessex) - Ref 593.pdf
NHS England - South (Wessex) - Ref DC 2019.03.pdf
PSNC-Briefing-010.19-Reclassification-of-gabapentin-and-pregabalin-as-Controlled-Drugs.pdf
NHS England - South (Wessex) - Ref 566.pdf
NHS England - South (Wessex) - Ref 565.pdf
NHS England - South (Wessex) - Ref 564.pdf
NHS Evaluation Questionnaire.docx
Help Us Help You Pharmacy Advice Q&A.pdf
Help Us Help You Pharmacy Advice Toolkit.pdf
NHS England - South (Wessex) - Ref 542.pdf
Wessex Health Champion Knowledge into Action 2019.03.pdf
NHS England - South (Wessex) - Ref 547.pdf
NHS England - South (Wessex) - Ref 529.pdf
190220 (4) - NHSE Wessex Heart Age Report FINAL.pdf
181204 (1) - NHSE Wessex (South) Blood in Pee Report FINAL.pdf
NHS England - South (Wessex) - Ref 535.pdf
Help us to Help You Monitoring Sheet.docx
Diabetes Focus Pharmacies Framework 2019.01.pdf
NHSE Wessex - Diabetes Focus Pharmacies letter to contractors 2019.01.pdf
Supply issues update - letter from Keith Ridge 2019.01.pdf
Dementia Friendly Pharmacies Framework 2018.11.pdf
Dementia Friendly Pharmacy Letter 2018.11.pdf
NHSE - South (Wessex) Blood in Pee Evaluation 18.09.pdf
NHSE - South (Wessex) Act FAST Evaluation 18.06.pdf
NHS England - South (Wessex) - Ref 510.pdf
NHS England - South (Wessex) - Ref 507.pdf
NHS England - South (Wessex) - Ref 506.pdf
Medicines Shortage guidance 2018.06.pdf
NHS England - South (Wessex) - Ref 505.pdf
ACPT programme flyer 2018.11.pdf
EpiPen Information for Pharmacies 2018.12.pdf
NHS England - South (Wessex) - Ref 499.pdf
PCSE Bulletin for pharmacists 2018.12.pdf
NHS England - South (Wessex) - Pharmacy Closed poster 2018.11.pdf
NHS England - South (Wessex) - Ref 498 Pharmacy Closed letter 2018.11.pdf
NHS England - South (Wessex) - Ref 478.pdf
PCSE Pharmacy bulletin 2018.09.pdf
NHS England - South (Wessex) - Ref 466.pdf
Help us to Help You Monitoring Sheet.docx
NHS England - South (Wessex) - Ref 464.pdf
NHS England - aTIV actions for pharmacy 2018.10.pdf
Help Us Help You - Pharmacy user guide.pdf
NHS England - South (Wessex) - Ref 461.pdf
Gateway ref 08443 180924 aTIV Local actions Final.pdf
NHS England - South (Wessex) - Ref 459.pdf
HLP Health Champion Flyer 2018.11.pdf
NHS England - South (Wessex) - Ref 460.pdf
NHS England - South (Wessex) - Ref 454.pdf
NHS England - South (Wessex) - Ref 453.pdf
NHS England - South (Wessex) - Ref 449.pdf
NHS England - South (Wessex) - Ref 447.pdf
NHS England - South (Wessex) - Ref 442.pdf
Extension of NHS seasonal influenza vaccination.pdf
NHS England - South (Wessex) Ref 445.pdf
NHS England - South (Wessex) - Ref 433 / 441 (update).pdf
NHS England - South (Wessex) - Ref 429.pdf
Bath University content - Sept 2018 intake.pdf
Prescribing MDS Dispensing 2018.07 Final.pdf
NHS England - South (Wessex) - Ref 409.pdf
Heatwave alert letter to NHS 20180629.PDF
NHS England - South (Wessex) - Ref 408.pdf
Be Clear on Cancer - Blood in Pee monitoring sheet 2018.06.docx
Be Clear on Cancer - Blood in Pee campaign information.pdf
Be Clear on Cancer - Blood in Pee 2018 Pharmacy campaign guidance 2018.06.pdf
NHS England - South (Wessex) - Ref 404.pdf
EMBARGOED CCA Press Release - Valproate Audit 2018.06.pdf
Valproate safety audit FINAL 140618.pdf
NHS England - South (Wessex) - Ref 398.pdf
CPAF arrangements 2018 - 19.pdf
NHS England - South (Wessex) - Ref 395.pdf
NHS England - South (Wessex) - Ref 381.pdf
NHS England - South (Wessex) - Ref 379.pdf
NHS England - South (Wessex) - Ref 377.pdf
Management and control of prescription forms 2018.03.pdf
2018 Alert Request form (Prescription Security) V01.doc
Stroke ACT F.A.S.T. A5 Leaflet.pdf
Stroke ACT F.A.S.T. A4 Poster.pdf
ACT F.A.S.T. - Facts & Stats 2018.pdf
ACT F.A.S.T. - Copy of Health Promotion Campaign PharmOutcomes record return 2018.pdf
ACT F.A.S.T. - Monitoring crib sheet 2018.pdf
ACT F.A.S.T. - Pharmacy Campaign Briefing 2018.04.pdf
NHS England - South (Wessex) - Ref 375.pdf
NHS England - South (Wessex) - Ref 370.pdf
NHS Diabetes Prevention Programme (NHS DPP) - Fact sheet.pdf
Shingles vaccination programme letter - 2018.04.pdf
NHS England - South (Wessex) - Ref 368.pdf
Guide for Community Pharmacies using NHSmail.pdf
UPDATE - Quarterly MUR & NMS data submission from Q1 2018.04.pdf
HEE Pre Reg Tutor Quality Champion Flyer.pdf
NHS England - South (Wessex) - Ref 360.pdf
Pharmacy First & Palliative Care.pptx
Transfer of Care to Community Pharmacy 2017.12.pdf
NHS England - South (Wessex) - Ref 345.pdf
2018 Easter BH - Portsmouth.pdf
2018 Easter BH - Isle of Wight.pdf
2018 Easter BH - Hampshire.pdf
2018 Easter BH - Southampton.pdf
NHS England - South (Wessex) - Ref 338.pdf
NHS England - South (Wessex) - Ref 337.pdf
NHS England - South (Wessex) - Ref 336.pdf
Stay Well Pharmacy poster.png
Health Promotion Campaign Record - to return v2.doc
Vaccine ordering for 2018-19 influenza season.pdf
Freedom to Speak Up Guardian LPC Agreement.docx
NHS England Flu vaccine 2018-19 interim letter 2018.01.pdf
NHS England - South (Wessex) - Ref 318.pdf
NHS England - South (Wessex) - Ref 314.pdf
NHS England - South (Wessex) - Ref 312.pdf
Changes to the MDA to include MPA.pdf
H&IOW Diabetic Eye Screening Programme - GP Practice Guide v3.docx
Regulation 28 Letter 15 12 17 07519.pdf
Letter Dementia Friendly Framework - 2017.12.pdf
Dementia Friendly Pharmacies Framework - 2017.12.pdf
NHS England - South (Wessex) - Ref 284.pdf
NHS England - South (Wessex) Pharmacy Information - 2017.12.pdf
Signposting Wessex Pharmacies (V1) 2017.03.pdf

Other Communications - Public Health England

Evidence of harm from illicit or fake benzodiazepines 2020.07.pdf
PPE and heat - Risk of heat stress (PHE).pdf
Anyone can spread it 16x9 2020.04.mp4
PHE Guidance for COVID-19 PPE.pdf
NHS Facilities Single Panel Pull Up Banner 2020.03.pdf
NHS Facilities Poster Print Friendly A4 2020.03.pdf
NHS Facilities Poster A4 2020.03.pdf
Health Matters Update - Smoking & Mental health.pdf
One You - Stop Smoking resources.pdf
Wuhan Coronavirus Flowchart - PHE.pdf
CEM CMO Alert - Wuhan novel coronavirus 2020 001.pdf
Dry January Poster 1.pdf
PSNC News Alert - Dry January.pdf
PHE Influenza ovalbumin content table 2019-20.pdf
Flu vaccine information and availability for 2019 to 2020.pdf
Publication of PHE reports on the 2018-19 Flu season.pdf
Flu vaccine gave significant protection to older adults last winter.pdf
Menu of interventions for productive healthy ageing (PHE).pdf
NHSE - South (Wessex) Blood in Pee Evaluation 18.09.pdf
NHSE - South (Wessex) Act FAST Evaluation 18.06.pdf
Measles infographic for HIOW GP practices.pdf
Cases of meningococcal infection in University of Portsmouth.pdf
PGD addendum published for the community pharmacy Flu Vaccination Service.pdf
Help Us Help You - Pharmacy user guide.pdf
Heart Age Tool Monitoring Sheet.docx
Heart Age 2018 - Briefing sheet.pdf
Heart Age 2018 Pharmacy Campaign Guidance Final.pdf
New flu vaccine available this winter for those aged 65 and over - GOV.UK.pdf
Amesbury Novichok incident advice factsheet 2018.07.pdf
Heatwave alert letter to NHS 20180629.PDF
Be Clear on Cancer - Blood in Pee monitoring sheet 2018.06.docx
Be Clear on Cancer - Blood in Pee campaign information.pdf
Be Clear on Cancer - Blood in Pee 2018 Pharmacy campaign guidance 2018.06.pdf
Stroke ACT F.A.S.T. A5 Leaflet.pdf
Stroke ACT F.A.S.T. A4 Poster.pdf
ACT F.A.S.T. - Facts & Stats 2018.pdf
Shingles vaccination programme letter - 2018.04.pdf
Stay Well Pharmacy poster.png
Stay Well Pharmacy PR Toolkit.docx
Stay Well Pharmacy Press Release.docx
Vaccine ordering for 2018-19 influenza season.pdf
HealthHarms_video_20sec.mp4
Health Harms 2018 Campaign Toolkit.pdf
PHE Measles Briefing note 2017.052 23.11.17.pdf
PHE Cold Weather Plan Action Card for providers.pdf