More Than Medicines - Better Conversations For Better Health
Written by AlisonFreemantle on Thursday 8th January 2026
Make Every Conversation Count (MECC) online training available for Pharmacy Support Assistants
26th February 2026: Time: 1pm-2pm
Every day, you’re a trusted first stop for people’s health questions. These everyday chats are a chance to guide customers toward healthier choices.
MECC training gives you simple, time-efficient skills to start supportive conversations without slowing down your work.
Why It Matters for You:
- Boost confidence in talking about wider health topics.
- Use quick, effective techniques like open questions to engage customers.
- Strengthen relationships while staying within your role.
Why It Matters for Customers:
- They feel listened to and supported.
- Encourages small but meaningful changes in health habits.
- Helps them manage their own well-being day-to-day.
This short 1-hour training will help you have better conversations with long-term impact
To register click here