CPSC Academy Event: 'Having Healthier Conversations'
Written by admin on Friday 27th July 2018
CPSC is delighted to be able to offer all contractors in Southampton, Hampshire, Isle of Wight and Portsmouth the opportunity to participate in our second CPSC Academy event. Read more to see the agenda and how to book in.
In these challenging times, it has never been more important for community pharmacy and those involved in healthcare service provision to develop their capabilities and ensure they can be the best they can be.
The Community Pharmacy South Central Academy organises development events for pharmacy professionals on behalf of CPSC. Its aims, purpose and what you can expect from the events is explained on the following website linked page:
Look out for the dates throughout the year in the CPSC Academy Events calendar and book in now to fully benefit from this development opportunity. We do hope that you enjoy attending Academy events and that they facilitate you being able to work at the top of your profession more of the time.Academy Event 2: 'Having Healthier Conversations'
So much of what we do now, and even more so in the future, is helping people make a change. This might be changing a lifestyle behaviour that is negatively impacting their health, being more compliant to their medicines or simply changing something that will help them manage their long-term condition more effectively.
We are very used to advising people what to do and yet we know from the evidence that telling people what to do is not the most effective way to help them to change.
In our September Academy series, we will provide you with healthy conversation skills as part of the Making Every Contact Count (MECC) programme. MECC is being rolled out across health and social care, from hospital consultants, GPs, nurses, healthcare assistants, social workers and volunteers. Deborah Evans, pharmacist from local award-winning training company Pharmacy Complete, will be leading the events and is a MECC accredited trainer.
MECC is essentially about enabling the whole workforce (and especially relevant to pharmacists and pharmacy professionals) to recognise the opportunity they have in facilitating people to have greater awareness of their health and wellbeing, and their responsibility to change. You will know from the many conversations you have about potentially tricky topics like obesity, smoking, sexual health, mental wellbeing and alcohol that it’s difficult to get started, and once into a conversation, how to enable the individual to make a change that they are committed to.
By attending this training, you will to able to use a different approach to work with people to address health and wellbeing, impacting on all elements of your practice. Making Every Contact Count is about altering how we interact with people through learning how to recognise opportunities to talk to people about their health and the behaviours that might be contributing to disease. We are confident that these techniques will help you in all that you do – with your patients, customers, team and at home!
Please join us to make more of a difference and receive the following benefits:
- Be more confident to have conversations about potentially difficult topics
- Make a difference to someone that they truly appreciate
- Think differently about how you engage with people to support them to make a change
- Obtain a recognised qualification*
- More evidence for your HLP portfolio
- Improve your customer’s experience leading to higher retention, greater loyalty and customer advocacy
- Reduce stress about the role you play in supporting your patients/customers
- Complete a Revalidation CPD entry; this learning is a great topic for Revalidation and we will guide you through how to do this.
*The certification for attending the September event will be from RSPH (Introduction to Healthier Conversations (MECC)). We plan to run the follow-up to the qualification in November which will result in full RSPH MECC certification.
Dates and locations:
Book your event by going to the CPSC Academy Events calendar and using the Eventbrite link for the date you choose.
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These events are free to attend and include a two-course hot meal and refreshments on top!
Our Academy series is being provided by Hampshire-based pharmacy training specialists, Pharmacy Complete
