'Transfer of Care Around Medicines (TCAM) service', Hampshire Hospitals launch event

It is important that pharmacies from all around Andover, Basingstoke and Winchester book-in and attend this event as it represents an important milestone for pharmacies.


TCAM from the hospital discharge team to community pharmacy is planned to launch from Hampshire Hospitals in January.

Launch eventTuesday 22nd January 2019
VenueThe ARK Conference Centre, Dinwoodie Drive, Basingstoke RG24 9NN
Time19:00 - 21:00
Complimentary Food & Refreshments provided


To Book:

The launch event will ensure your team are engaged, prepared and ready to provide fantastic service for the referrals they will shortly be receiving from TCAM.

The meeting will provide details including:

  • Key benefits to patients, hospital and community pharmacy
  • Best practice sharing from highly active NMS providers & example case studies to discuss and learn from
  • Operational aspects including PharmOutcomes process
  • Area Manager & Community Pharmacy team engagement

Community pharmacy and hospital pharmacy colleagues in Hampshire have been working together with Wessex AHSN to try and improve care for recently discharged patients where it is thought there would be potential benefit of a further intervention. TCAM aims to ensure patients receive appropriate support from their community pharmacist soon after leaving Hampshire Hospitals by using PharmOutcomes to pass messages securely to and from the hospital and community pharmacy.

Hospital pharmacists will use PharmOutcomes to refer patients nearing discharge to the patients chosen local community pharmacy. Patient information will be sent electronically to the community pharmacy and will include: date of birth, postcode, NHS number, GP details and the discharge medicines list. A member of the community pharmacy team will then contact the patient ideally within three days to arrange for them to come in for a consultation. This visit may then result in the completion of a Medicines Use Review, New Medicine Service and/or other suitable services; such as repeat dispensing, home delivery, stop smoking, flu vaccination etc...

This is not itself a directly commissioned service, however evidence has shown real benefits to patients receiving such interventions through reduced readmission rates back into hospital and improved health outcomes. The Pharmaceutical Journal has published an article about a similar scheme which you may wish to read: 'Hospital e-referral initiative boosts post-discharge MURs in community pharmacies'.

The meeting is co-ordinated and organised by CPSC / Hampshire Hospitals NHS Foundation Trust / Wessex AHSN