UPDATE: New Best Practice guide for Southampton Smoking Referral Service

Written by admin on Thursday 3rd May 2018

A handy reference document for the pharmacy team to have to hand when referring people contemplating quitting


Its now around six months since the Southampton Healthy Living (SHL) Incentivised Referral Scheme for community pharmacies was commissioned. The volume of suitable patient referrals per month to the service is growing slowly in some provider locations, but remains very low from other providers.

A recent review of the service has identified that to encourage pharmacies to increase the rate of referral, it was important to share best practices as well as increase access to the information and promotional material.

Please find below:

A4 Best Practice Guide - please print off and ensure the pharmacy team understand the simple PharmOutcomes referral process, then keep this to hand for reference when discussing smoking cessation with your customers.

SHL leaflet - can be printed and used as a reference or handed out to suitable clients of the service. More leaflets are available directly from SHL. Please contact wendy.lee@scagroup.co.uk or telephone 023 8051 6028 ext 248.


Other information relating to the Smoking Referral service in Southampton can be found at:

Service Spec 2017

CPSC Service Checklist - RAG rating