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Written by RichardBuxton on Friday 2nd April 2021
Important upgrade to smartcard management applications which all pharmacies need to prepare for before 7th May 2021
Details of the forthcoming changes from SCWCSU follow below:
We write to advise of forthcoming national changes to Care Identity Service (CIS), the smartcard management application. This is in order to align its technical infrastructure to current technologies. We are hoping you can communicate this as far and wide as possible throughout the pharmacy community so they are aware of the implications of these changes please?
The first stage of this upgrade involves moving the Live CIS Service to the Cloud. This will improve the stability of the platform by removing reliance on ageing physical hardware. The transition will take place between Friday 7 May (BST) 18:30 and Monday 10 May (BST) 08:00.
What can be done to mitigate for the down-time
IT Requirements to Support Change to Cloud
Your IT provider will need to make the necessary technical changes to facilitate the migration to the Cloud and for this purpose an extract from NHS Digital Website detailing what is required follows below.
Please ensure that your IT provider has this information and will be acting upon it:
If you have any questions please do not hesitate to write to us at firstname.lastname@example.org with the subject heading of 'FAO: RA Management Ref: CIS Live Service National Changes'
Thank you for your assistance with the upcoming change
With Kind Regards
SCW RA Team
NHS South, Central and West
Smartcard Team - telephone: 0300 5610429 | email: email@example.com